Payment and Returns


Cash, Personal & Business Cheque, all major Credit/Debit Cards, BACS Transfer, PayPal transactions are all acceptable methods of payment. Our Terms are payment due in full before or upon delivery of goods unless 30 day payment terms have been agreed beforehand. All goods remain the property of Aquasof until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, via email, or in writing via letter, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a 20% restocking fee to cover any subsequent administrative expenses and losses.

Refunds Policy
Returns and refunds shall be given if received within 7 days of receipt of goods; funds will be processed within 30 days in line with your statutory rights.